Norexum AI
1. Overview
Norexum AI is committed to protecting privacy in enterprise AI infrastructure. This policy describes our practices for website visitors, platform users, and enterprise customers deploying autonomous agent systems in private or hosted environments.
2. Information we collect
We may collect account and contact information, usage telemetry for platform observability, agent execution logs required for operational monitoring, and content submitted through forms or API integrations. Enterprise deployments may process data entirely within customer-controlled environments.
3. How we use information
- Providing and maintaining orchestration infrastructure and agent runtime services
- Security monitoring, threat detection, and system reliability
- Customer support and enterprise account management
- Improving platform performance with aggregated, de-identified analytics where permitted
4. Agent memory & processing
Multi-agent systems may maintain contextual memory across workflows. Memory retention, synchronization, and deletion policies are configurable per deployment. Customers control what data agents access and how long contextual memory persists.
5. Data sharing
We do not sell personal information. We share data with subprocessors under contractual obligations, when required by law, or with explicit customer authorization for integrations with enterprise platforms and APIs.
6. Security measures
We employ encryption in transit, access controls, permissions architecture, audit logging, and secure deployment options including on-premise installations for regulated industries.
7. Your rights
Depending on jurisdiction, you may request access, correction, deletion, or portability of personal data. Contact privacy@norexum.ai to exercise these rights. Enterprise administrators may manage user data through administrative controls.
8. International transfers
Where data crosses borders, we use appropriate safeguards such as standard contractual clauses and regional deployment options to meet regulatory requirements.
9. Updates
We may update this policy periodically. Material changes will be communicated through the platform or via email to registered enterprise contacts.
10. Contact
Privacy inquiries: privacy@norexum.ai